Registering an Agency or Team
Updated 3 November 2026 · Land & Property editorial team
An agency joins Land & Property in two parts. First the firm is identified with its company documents. Then every agent in the team is verified one by one with a National ID number and live selfie. Each listing is held by one named verified agent, and the firm profile lists the team. Billing is free at launch, with paid plans shown on the pricing page before they start.
- Firm check
- Company registration, TIN and trading licence
- Agent check
- Every team member passes NIN plus live selfie
- Listing ownership
- One verified agent holds each listing
- Billing
- Free at launch; team plans shown on Pricing before charges start
Can my agency join as a team?
Yes. A real estate company, a small partnership or a group of agents who work under one name can join as a team. The team has a firm profile, and each agent has a personal profile linked to it. This is different from the single sign-up in Become a Verified Property Agent in Uganda, where one person applies alone.
The reason for two levels is trust. A buyer should be able to see which firm stands behind a listing and which person will meet them at the property. If the firm's name is shown without a checked person behind it, the badge would mean little.
The order is simple:
- The firm owner or director creates the team account on the sign-up page and follows the agent onboarding steps.
- The firm sends its company documents (below).
- Each agent in the team completes their own verification.
- Verified agents are added to the firm profile and start listing.
Which company documents do we need?
We ask for documents that show the firm exists and who runs it. The Uganda Revenue Authority's guidance for real estate agents tells new firms to register the company with the Uganda Registration Services Bureau (URSB), register for tax with URA and obtain a trading licence from the local council, such as KCCA or a municipal council. That sequence is a good guide to what we expect.
| Document | What it shows |
|---|---|
| Registration with URSB (company certificate, or the registration that fits the firm's type) | The legal name and type of the firm |
| Tax Identification Number (TIN) | The firm is registered with URA for tax |
| Trading licence from the local council | The firm may trade in that town or division |
| National ID of each director or owner | The people behind the firm |
| A letter naming the team members | Who may list for the firm |
Documents are checked for consistency, for example that names and addresses match across them. We do not claim to confirm them with every authority, and a firm's profile shows what we have seen, not a legal opinion. URA also notes a TIN is quoted in all dealings with the authority.
Does each agent need verification?
Yes, every one. A firm being identified does not make its agents verified. Each person must enter their National ID number (NIN) and take a live selfie, exactly as an individual agent does. Only agents who pass show the Verified badge, and only they can hold listings. The interview badge, a paid extra, is also given per person and not per firm. Read how we verify agents for what each step proves and does not prove.
New staff must pass before they start posting. When an agent leaves, the firm removes them from the team and their profile stops showing the firm's name.
What do team profiles show?
A team profile shows the firm's name, the areas and property types it covers, the verified agents in the team and the firm's active listings. Each agent's own page shows their badge and WhatsApp contact, so a buyer reaches the person who will handle the viewing. Browse examples in the Verified Agents Directory.
Keep profiles current. Dead listings, old photos and unanswered messages hurt the whole team's reputation. Agents in the team agree to the rules on property leads and messaging and the Verified Agent Code of Conduct. A breach by one agent can affect that agent's badge and, if the firm ignores it, the firm's standing.
Who owns a listing in a team?
One verified agent holds each listing. That agent's name and WhatsApp contact appear on it, and enquiries go to them. The firm is shown alongside. We do this so that the same plot is not posted by three people in the same office, which is how buyers end up confused about who to deal with.
- Moving a listing. If an agent leaves or is reassigned, the firm can move the listing to another verified agent in the team, and the seller's consent should be on file.
- Seller consent. The firm must hold a signed agency agreement or owner consent for each property. See Agency Agreement for Property Sales.
- Higher-value land. Registry title checks are required on agent listings above a value threshold, whoever holds them.
- Rentals. Firms that manage rentals should know how a lease is registered. Read how to register lease agreements.
How does billing work for a team?
At launch, agents list free, and that includes teams. Later, agents will pay to list and verified-agent plans (a subscription) will be offered. We will publish how team plans are charged on the pricing page before any charge starts, and we will not bill a team that has not seen the terms. Featured listings, registry title checks and the interview badge are separate paid options.
Remember your own tax duties on fees and commission. URA's guidance for real estate agents says a resident who pays a resident real estate agent's management or professional fees must withhold 6% of the gross amount, and that an agency with employees earning more than UGX 235,000 a month must register for PAYE. A company pays income tax at 30% of chargeable income, according to the same URA page. Check the current rates with URA or your accountant.
What other legal duties do agencies have?
Beyond tax, the Financial Intelligence Authority's June 2020 guidance note says real estate agents are covered by the Anti-Money Laundering Act, 2013. It lists duties to register with the FIA, report suspicious transactions, keep records for ten years, identify clients, and appoint a compliance officer. It also says cash and monetary transactions equivalent to or above UGX 20 million are reportable. We do not enforce these duties, and the note is dated 2020, so read the current guidance and take advice. We mention them because a firm that is ready for them is easier for buyers to trust.
When your team is set, apply to become a verified agent, or see the listings buyers can browse to check how your property types are shown. The hub for the programme is Trusted land agents Kampala and beyond.
Frequently asked questions
Can my agency join as a team?
Yes. The firm is identified with its company documents, and every agent in the team is then verified separately. The firm profile lists the verified agents, each listing is held by one named agent, and buyers see both the firm and the person who will handle the viewing.
Does each agent need verification?
Yes. Each agent enters their own National ID number and takes a live selfie. A firm being identified does not make its staff verified. Only verified agents show the badge and hold listings, and the paid interview badge is given per person, not per firm.
What company documents do we need?
Registration with URSB, a Tax Identification Number, a trading licence from the local council, the National ID of each director or owner and a letter naming the team members. This follows the sequence URA gives to real estate agents, which is URSB, URA and the local council.
What happens to listings when an agent leaves?
The firm removes the agent from the team and moves each listing to another verified agent in the team. The seller's consent should be on file for the new arrangement. The agent who left no longer shows the firm's name on their profile.
How much does a team pay?
Nothing at launch. Agents list free now. Later, agents will pay to list and verified-agent plans will be offered, with team terms shown on the pricing page before any charge starts. Featured listings, title checks and interview badges are separate paid options.
Sources
- Real estate agents: tax obligations, Uganda Revenue Authority (accessed 2026-11)
- Guidance notes for the real estate sector (June 2020), Financial Intelligence Authority (accessed 2026-11)