Report a Suspicious Listing or Agent

Updated 3 November 2026 · Land & Property editorial team

To report a suspicious listing or agent, send us the listing link, what made you doubt it and any evidence such as chats or receipts, through our contact page. We confirm receipt within 2 working days and aim to decide within 48 hours whether to take the listing down while we look. If you lost money, also report to police. Targets as of November 2026.

What to send: Listing link, what happened, evidence, how to reach you
We confirm receipt: Within 2 working days (target)
Decision to hide the listing while we check: Within 48 hours (target)
Money lost: Report to police as well. We cannot recover money

How do I report a fake listing or a suspicious agent?

Use the report option on the property page if it is shown, or ask our team on WhatsApp or by email. Either way, send the same five things so we can act quickly:

The listing link, or the agent's name exactly as shown on the profile.
What made you doubt it. For example photos seen elsewhere, a price far below similar plots, or a request to pay before a visit.
What you paid, to whom and when, if any money moved. Include mobile money transaction IDs.
Evidence. Screenshots, chat history, voice notes and receipts. Do not delete the originals.
How to reach you, and whether you are happy for us to share your name with the agent. By default we do not.

You do not need to be a registered user. Anyone who has seen a misleading listing can tell us. For a general complaint about us rather than a listing, see Complaints and Appeals.

What do you do after I report?

A report starts a review. It is not a verdict. These are our targets as of November 2026, and we will tell you if a case needs longer.

Step	Target
We confirm we received your report	Within 2 working days
We decide whether to hide the listing while we check	Within 48 hours
The agent or seller is asked to reply	With a deadline, usually a few days
We tell you the outcome we can share	The date is given when we confirm receipt

Hiding a listing while we look is a safety step and can be reversed. It is not a finding against the agent. We check the same things we check before a listing goes live, set out in How We Check Listings and Titles: duplicates, reused photos, who is behind the listing and the title position.

What can happen to an agent after a report?

Outcomes follow the evidence. They range from no action, to a written warning, a corrected or removed listing, a suspended Verified badge, or removal of the account. Removal is considered where we see fake or duplicate listings, taking fees for property the agent does not control, or asking buyers to send money to personal numbers before any visit. The agent can appeal through the process on Complaints and Appeals.

We do not promise a result before we have looked. We also do not share one side's private details with the other beyond what is needed for a reply.

What if the listing is a paid or featured one?

Paid placement gives no protection. If a listing on the Featured Listings page or in a boosted position looks wrong, report it in the same way. Checks apply to the listing, not to who paid to promote it. If the problem is the price, for example a plot priced far under what similar listings show, tell us which comparison you used. Our Price Data Methodology page explains how we read prices.

When should I go to the police instead?

Go to the police whenever money has been lost or you think a crime has happened. We are not a court and cannot recover money. A police forensic analyst quoted in October 2026 urged fraud victims to preserve evidence, report promptly and keep transaction records, messages and screenshots. The Daily Monitor reported in April 2026 that police recorded 663 land fraud cases in 2025, up from 397 in 2024, and listed obtaining money by false pretences and forgery among the offences. A report starts a process. It does not guarantee a quick result.

Take your National ID or passport, the listing link, the agent's profile and number, the mobile money messages and a short timeline. For what to do in the first hours, read agent ran with my money, and to learn the warning signs before you pay anyone, read How to Spot a Fake Property Agent in Uganda.

You can also browse all listings and use Verified badges and title checks to choose who you deal with.

Listings available now

Live from Land & Property on 4 November 2026. Prices are the sellers' asking prices.

Frequently asked questions

How do I report a fake listing?

Send our team the listing link, why you think it is fake, and any screenshots or chats, through the report option or our contact page. If you paid anyone, add the mobile money transaction IDs. We confirm receipt within 2 working days as a target, and tell you what we can share.

What happens after I report?

We review the listing against our checks, decide within about 48 hours whether to hide it while we look, and ask the agent or seller to reply by a deadline. We then decide on the evidence. Outcomes run from no action to removal of the account. We do not promise a result in advance.

Can you get my money back?

No. We are not a court or a bank and cannot recover money. We can remove a listing or an agent from our platform and keep records for the police. If you lost money, report to police quickly and keep payment records, chats and screenshots.

Will the agent know it was me?

Not by default. We share the substance of a complaint so the agent can reply, but not your name or contact details unless you agree. If your evidence would identify you, for example a private chat, tell us so we can decide how to use it.

Report to our team WhatsApp us Call us

Sources

Inside Uganda's land fraud crisis, Daily Monitor, 11 Apr 2026 (accessed 2026-11)
Uganda: Cybersecurity run participants call for greater public awareness as digital fraud rises, AllAfrica, 18 Oct 2026 (accessed 2026-11)